Bloomberg Harvard City Leadership Initiative
Solving Urban Problems: Research on Local Government Capacity
Summaries of key findings and practical takeaways from 24 peer-reviewed journal articles:
Good Services Lab
From Listening to Action: Practitioner Leaders on Community-Led Service Delivery
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Kimberlyn Leary, Anthony Foxx, Lori Lightfoot, Joseph P. Gone
![Kimberlyn Leary headshot]()
![Anthony Foxx staff headshot]()
![Lori Lightfoot]()
![Joe Gone]()
- Publication Date
Research summary
In a wide-ranging conversation, Good Services Lab Faculty Director Dr. Kimberlyn Leary interviewed three renowned practitioner leaders — Professor Anthony Foxx, Faculty Director of the Harvard Kennedy School’s Center for Public Leadership and former U.S. Secretary of Transportation; Lori Lightfoot, former Mayor of Chicago; and Dr. Joseph P. Gone, Faculty Director of the Harvard University Native American Program and Professor of Anthropology and of Global Health and Social Medicine — during a meeting of NeighborWorks America’s Achieving Excellence Program.
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